Gathering feedback from your attendees is key to improving your events. This guide will show you how to easily send a survey to your attendees and collect their valuable insights.
Step 1.
- Go to the "Communication" module,
- Create a new communication by clicking on the green "New" button. Refer to the guide titled "How to Design and Send a Mass Email (with the New Mass Email Editor)" for detailed instructions on this process.
- Select the type of recipients "attendees".
- In the Design tab:
- Drag and drop the Custom Button into your mass email
- Click the button to access its settings
- In the Available Tags section, select the survey you created.
- Click on "Save" and then send.
Your attendees will receive the survey's link directly in their mailbox. Here after, an overview of a survey :
Step 2.
- To download the Survey report go to the three dots and then "Download Survey Results". You can also view results on a new page, download file downloads log or delete.
Please note that if you want to re-send a survey to your participant, you need to clone it and disable the original.