---
title: How to use the Eventtia On-site App
description: During the event, sometimes you need to check-in and even register participants without going through the web platform. Eventtia has designed an application that will enable us to do both at the same time.
---

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# How to use the Eventtia On-site App

## During the event, sometimes you need to check-in and even register participants without going through the web platform. Eventtia has designed an application that will enable us to do both at the same time.

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### **Part 1: Understanding the event Dashboard and Menu**

- The first thing you need to do is go to your phone's application store and download the "**Eventtia On-site**" application.

![on site app store](https://help.eventtia.com/hs-fs/hubfs/on%20site%20app%20store.jpeg?width=202&height=109&name=on%20site%20app%20store.jpeg)

- Then, log in to the application with your Eventtia user credentials.

                                     ![](https://help.eventtia.com/hs-fs/hubfs/Screenshot_20250327_074635_Eventtia%20On%20Site-jpg-1.jpeg?width=223&height=467&name=Screenshot_20250327_074635_Eventtia%20On%20Site-jpg-1.jpeg) ![](https://help.eventtia.com/hs-fs/hubfs/Screenshot_20250327_074700_Eventtia%20On%20Site-jpg-1.jpeg?width=223&height=467&name=Screenshot_20250327_074700_Eventtia%20On%20Site-jpg-1.jpeg)

- Once logged in, you will see the current events:  
  ![](https://help.eventtia.com/hs-fs/hubfs/Screenshot_20250327_074834_Eventtia%20On%20Site-jpg.jpeg?width=223&height=467&name=Screenshot_20250327_074834_Eventtia%20On%20Site-jpg.jpeg)
- Click the **More options button (⋮)** in the top-right corner to filter by past, current, and future events. Finally, click the logo or name of the event to access it.  
  ![](https://help.eventtia.com/hs-fs/hubfs/image-png-Mar-27-2025-01-52-09-7826-PM.png?width=223&height=467&name=image-png-Mar-27-2025-01-52-09-7826-PM.png)
- Once you access the event, you will see the event logo, name, and dates. Then, you will find a chart that shows how the event check-in is progressing live.  
  You can use the "**Checked in per day**" function to filter attendance by day. If you have activities, you will also find the number of checked-in participants for each one.  
                         ![](https://help.eventtia.com/hs-fs/hubfs/Screenshot_20250327_075157_Eventtia%20On%20Site-jpg.jpeg?width=223&height=466&name=Screenshot_20250327_075157_Eventtia%20On%20Site-jpg.jpeg)  ![](https://help.eventtia.com/hs-fs/hubfs/Screenshot_20250327_075203_Eventtia%20On%20Site-jpg.jpeg?width=223&height=467&name=Screenshot_20250327_075203_Eventtia%20On%20Site-jpg.jpeg)

At the bottom of the screen, you'll find the tools menu, where you'll find the "**Attendees**", "**Activities**", "**Checkpoints**", and "**Settings**" options.

- **Attendees:** You'll be able to find the complete list of registered participants for the event and search by name or email.
  
  ![](https://help.eventtia.com/hs-fs/hubfs/Screenshot_20250327_075216_Eventtia%20On%20Site-jpg.jpeg?width=223&height=467&name=Screenshot_20250327_075216_Eventtia%20On%20Site-jpg.jpeg)
- **Activities:** This section displays all the activities available for check-in during the event. You can find them by name or date.
  
      ![](https://help.eventtia.com/hs-fs/hubfs/image-png-Mar-27-2025-02-57-12-5273-PM.png?width=200&height=418&name=image-png-Mar-27-2025-02-57-12-5273-PM.png)   ![](https://help.eventtia.com/hs-fs/hubfs/Screenshot_20250327_095311_Eventtia%20On%20Site-jpg.jpeg?width=200&height=418&name=Screenshot_20250327_095311_Eventtia%20On%20Site-jpg.jpeg)   ![](https://help.eventtia.com/hs-fs/hubfs/Screenshot_20250327_081134_Eventtia%20On%20Site-jpg.jpeg?width=200&height=419&name=Screenshot_20250327_081134_Eventtia%20On%20Site-jpg.jpeg)
- **Checkpoints:** Here, you will find all the checkpoints created for the event and check-in participants.
  
                   ![](https://help.eventtia.com/hs-fs/hubfs/Screenshot_20250327_081150_Eventtia%20On%20Site-jpg.jpeg?width=223&height=467&name=Screenshot_20250327_081150_Eventtia%20On%20Site-jpg.jpeg)    ![](https://help.eventtia.com/hs-fs/hubfs/Screenshot_20250327_081203_Eventtia%20On%20Site-jpg-1.jpeg?width=223&height=467&name=Screenshot_20250327_081203_Eventtia%20On%20Site-jpg-1.jpeg)
- **Settings:** The application can also be used offline if you don't have an Internet connection. You can synchronize it once you regain internet access.
  
  To activate **Offline mode**, go to **Settings**:
  
  ![](https://help.eventtia.com/hs-fs/hubfs/image-png-Mar-27-2025-02-40-49-9714-PM.png?width=223&height=466&name=image-png-Mar-27-2025-02-40-49-9714-PM.png)  
    - Click **"Update info"** to enable offline mode.  You will see the **"Available offline"** tag on the event dashboard.   
        ![](https://help.eventtia.com/hs-fs/hubfs/Screenshot_20250327_094130_Eventtia%20On%20Site-jpg.jpeg?width=200&height=419&name=Screenshot_20250327_094130_Eventtia%20On%20Site-jpg.jpeg)![](https://help.eventtia.com/hs-fs/hubfs/Screenshot_20250327_081450_Eventtia%20On%20Site-jpg.jpeg?width=200&height=419&name=Screenshot_20250327_081450_Eventtia%20On%20Site-jpg.jpeg)   ![](https://help.eventtia.com/hs-fs/hubfs/image-png-Mar-27-2025-02-45-04-1726-PM.png?width=200&height=418&name=image-png-Mar-27-2025-02-45-04-1726-PM.png)
    - Once you regain internet access, synchronization will happen automatically, and you can view all synchronized data by clicking **"Manage"**.  
      ![Training Materials Preparation (4)-Feb-09-2024-04-01-44-1713-PM](https://help.eventtia.com/hs-fs/hubfs/Training%20Materials%20Preparation%20(4)-Feb-09-2024-04-01-44-1713-PM.png?width=200&height=404&name=Training%20Materials%20Preparation%20(4)-Feb-09-2024-04-01-44-1713-PM.png)

### **Part 2: How to Register Attendees Through the App**

- At the bottom of the screen, you'll find the **Tools menu**. Click the **"Attendees"** option.
  
  ![](https://help.eventtia.com/hs-fs/hubfs/image-png-Mar-27-2025-01-55-16-8487-PM.png?width=223&height=467&name=image-png-Mar-27-2025-01-55-16-8487-PM.png)
- Then, click the **More options button (⋮)** and select **"New Attendee"**.

![](https://help.eventtia.com/hs-fs/hubfs/image-png-Mar-27-2025-01-57-13-8980-PM.png?width=223&height=462&name=image-png-Mar-27-2025-01-57-13-8980-PM.png)  ![](https://help.eventtia.com/hs-fs/hubfs/image-png-Mar-27-2025-01-58-36-1439-PM.png?width=223&height=467&name=image-png-Mar-27-2025-01-58-36-1439-PM.png)

You can also use this section to sort attendees alphabetically, by newest or oldest, and filter by **Checked-in** or **Check-in Pending**.

- Fill in the participant registration form.

                            ![](https://help.eventtia.com/hs-fs/hubfs/Screenshot_20250327_075449_Eventtia%20On%20Site-jpg.jpeg?width=223&height=467&name=Screenshot_20250327_075449_Eventtia%20On%20Site-jpg.jpeg) 

- Once completed, hit **"Save"** to confirm the participant's registration.
- You can go back and edit a participant's information by clicking their name and selecting the **"Save"** button at the bottom of the registration form.

### **Part 3: Check-in your attendees with app**

- You can access the list of participants to check in from the **"Dashboard"**, **"Attendees"**, **"Activities"**, or **"Checkpoints"** menu. In all of these sections, you can scan participants' QR codes using the **green camera icon**.

        ![](https://help.eventtia.com/hs-fs/hubfs/image-png-Mar-27-2025-02-11-33-9354-PM.png?width=150&height=309&name=image-png-Mar-27-2025-02-11-33-9354-PM.png)   ![](https://help.eventtia.com/hs-fs/hubfs/image-png-Mar-27-2025-02-14-45-8944-PM.png?width=150&height=314&name=image-png-Mar-27-2025-02-14-45-8944-PM.png)   ![](https://help.eventtia.com/hs-fs/hubfs/image-png-Mar-27-2025-02-12-52-8068-PM.png?width=150&height=313&name=image-png-Mar-27-2025-02-12-52-8068-PM.png)   ![](https://help.eventtia.com/hs-fs/hubfs/image-png-Mar-27-2025-02-15-50-0737-PM.png?width=150&height=314&name=image-png-Mar-27-2025-02-15-50-0737-PM.png)

             **Dashboard                       Attendees                    Activities                  Checkpoints**

- Point your camera toward the QR code as shown below:

![](https://help.eventtia.com/hs-fs/hubfs/image-png-Feb-09-2024-02-20-51-5172-PM.png?width=200&height=391&name=image-png-Feb-09-2024-02-20-51-5172-PM.png)

- If the QR code is correct and corresponds to the event, you will see a **green message: "Attendee checked-in"**. If the QR code is incorrect, you will see a **red message with an error**.

                                    ![Training Materials Preparation (4)](https://help.eventtia.com/hs-fs/hubfs/Training%20Materials%20Preparation%20(4).png?width=196&height=378&name=Training%20Materials%20Preparation%20(4).png)        ![Training Materials Preparation (4)-1](https://help.eventtia.com/hs-fs/hubfs/Training%20Materials%20Preparation%20(4)-1.png?width=187&height=380&name=Training%20Materials%20Preparation%20(4)-1.png)

- At the bottom of the interface, you can choose whether to scan participants by activity. To view the list of activities, click on "**Activities**." Alternatively, you can select "**Scan and let me choose**," which allows you to scan a participant's QR code, check them into the event, and register their attendance for any activities they signed up for.  
     ![](https://help.eventtia.com/hs-fs/hubfs/image-png-Mar-27-2025-02-22-37-4827-PM.png?width=200&height=419&name=image-png-Mar-27-2025-02-22-37-4827-PM.png)   ![](https://help.eventtia.com/hs-fs/hubfs/Screenshot_20250327_080103_Eventtia%20On%20Site-jpg.jpeg?width=200&height=419&name=Screenshot_20250327_080103_Eventtia%20On%20Site-jpg.jpeg)   ![](https://help.eventtia.com/hs-fs/hubfs/Screenshot_20250327_080116_Eventtia%20On%20Site-jpg.jpeg?width=200&height=419&name=Screenshot_20250327_080116_Eventtia%20On%20Site-jpg.jpeg)
- To check participants into **Checkpoints**, click the **"Checkpoints"** option and choose between **Check-in** or **Check-out** at the checkpoint.
  
  ![](https://help.eventtia.com/hs-fs/hubfs/image-png-Mar-27-2025-02-34-21-4961-PM.png?width=150&height=314&name=image-png-Mar-27-2025-02-34-21-4961-PM.png)   ![](https://help.eventtia.com/hs-fs/hubfs/Screenshot_20250327_075803_Eventtia%20On%20Site-jpg.jpeg?width=150&height=314&name=Screenshot_20250327_075803_Eventtia%20On%20Site-jpg.jpeg)   ![](https://help.eventtia.com/hs-fs/hubfs/Screenshot_20250327_081240_Eventtia%20On%20Site-jpg.jpeg?width=150&height=314&name=Screenshot_20250327_081240_Eventtia%20On%20Site-jpg.jpeg)   ![](https://help.eventtia.com/hs-fs/hubfs/Screenshot_20250327_081245_Eventtia%20On%20Site-jpg.jpeg?width=150&height=314&name=Screenshot_20250327_081245_Eventtia%20On%20Site-jpg.jpeg)  
    Choose the option      Click the checkpoint               Check-in                      Check-out
- You can also check in a participant manually by swiping right on their name.
  
  ![](https://help.eventtia.com/hs-fs/hubfs/image-png-Mar-27-2025-02-24-44-8259-PM.png?width=223&height=467&name=image-png-Mar-27-2025-02-24-44-8259-PM.png)
- Once correctly checked in, the participant's status will switch from **"Check-in Pending"** to **"Checked-in"**.

          ![](https://help.eventtia.com/hs-fs/hubfs/image-png-Mar-27-2025-02-30-18-7962-PM.png?width=250&height=128&name=image-png-Mar-27-2025-02-30-18-7962-PM.png)      ![](https://help.eventtia.com/hs-fs/hubfs/image-png-Mar-27-2025-02-29-24-5498-PM.png?width=250&height=125&name=image-png-Mar-27-2025-02-29-24-5498-PM.png)

### Now you know how to use the Eventtia On-site App

- [Configure your account and create your first event](https://help.eventtia.com/knowledge/configure-your-account-and-create-your-first-event?hsLang=en#main-content)

    - [Configure your account and set up your users](https://help.eventtia.com/knowledge/configure-your-account-and-create-your-first-event?hsLang=en#configure-your-account-and-set-up-your-users)
    - [Create an Event in 30 Minutes](https://help.eventtia.com/knowledge/configure-your-account-and-create-your-first-event?hsLang=en#create-an-event-in-30-minutes)
    - [Connect your Payment Gateway](https://help.eventtia.com/knowledge/configure-your-account-and-create-your-first-event?hsLang=en#connect-your-payment-gateway)
- [Configure and use your Eventtia modules & features](https://help.eventtia.com/knowledge/configure-and-use-your-eventtia-modules-features?hsLang=en#main-content)

    - [Registration & Ticketing](https://help.eventtia.com/knowledge/configure-and-use-your-eventtia-modules-features?hsLang=en#registration-ticketing)
    - [Badges](https://help.eventtia.com/knowledge/configure-and-use-your-eventtia-modules-features?hsLang=en#badges)
    - [Networking, Matchmaking, 1:1 Meetings](https://help.eventtia.com/knowledge/configure-and-use-your-eventtia-modules-features?hsLang=en#networking-matchmaking-11-meetings)
    - [Event program](https://help.eventtia.com/knowledge/configure-and-use-your-eventtia-modules-features?hsLang=en#event-program)
    - [Virtual Stage / Web App for Virtual Events](https://help.eventtia.com/knowledge/configure-and-use-your-eventtia-modules-features?hsLang=en#virtual-stage-web-app-for-virtual-events)
    - [Communications](https://help.eventtia.com/knowledge/configure-and-use-your-eventtia-modules-features?hsLang=en#communications)
    - [Online Payments](https://help.eventtia.com/knowledge/configure-and-use-your-eventtia-modules-features?hsLang=en#online-payments)
    - [Event Web Pages, Website Composer](https://help.eventtia.com/knowledge/configure-and-use-your-eventtia-modules-features?hsLang=en#event-web-pages-website-composer)
    - [Sponsors](https://help.eventtia.com/knowledge/configure-and-use-your-eventtia-modules-features?hsLang=en#sponsors)
    - [Surveys](https://help.eventtia.com/knowledge/configure-and-use-your-eventtia-modules-features?hsLang=en#surveys)
    - [On-site Check-In App](https://help.eventtia.com/knowledge/configure-and-use-your-eventtia-modules-features?hsLang=en#on-site-check-in-app)
    - [Data, Analytics & Reports](https://help.eventtia.com/knowledge/configure-and-use-your-eventtia-modules-features?hsLang=en#data-analytics-reports)
    - [API](https://help.eventtia.com/knowledge/configure-and-use-your-eventtia-modules-features?hsLang=en#api)
    - [Streaming (Video & Audio)](https://help.eventtia.com/knowledge/configure-and-use-your-eventtia-modules-features?hsLang=en#streaming-video-audio)
- [Guides for your attendees](https://help.eventtia.com/knowledge/guides-for-your-attendees?hsLang=en#main-content)

    - [Q&A module (Questions and Answers)](https://help.eventtia.com/knowledge/guides-for-your-attendees?hsLang=en#qa-module-questions-and-answers)
    - [Event app for attendees](https://help.eventtia.com/knowledge/guides-for-your-attendees?hsLang=en#event-app-for-attendees)
    - [Virtual stage - Event app for virtual events](https://help.eventtia.com/knowledge/guides-for-your-attendees?hsLang=en#virtual-stage-event-app-for-virtual-events)
    - [Networking](https://help.eventtia.com/knowledge/guides-for-your-attendees?hsLang=en#networking)
- [Frequently Asked Questions](https://help.eventtia.com/knowledge/frequently-asked-questions?hsLang=en)
- [Common errors and issues: Identification and solutions](https://help.eventtia.com/knowledge/common-errors-and-issues-identification-and-solutions?hsLang=en)
- [Modules](https://help.eventtia.com/knowledge/modules?hsLang=en#main-content)

    - [Communications](https://help.eventtia.com/knowledge/modules?hsLang=en#communications)
- [Virtual Stage](https://help.eventtia.com/knowledge/virtual-stage?hsLang=en)
- [Support](https://help.eventtia.com/knowledge/support?hsLang=en)

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