How to customize the confirmation email and messages

To finalize configuring your attendee types, From your event dashboard, click on the Registration module, then select Types, and choose the attendee type you want to configure. From there, go to the Messages tab.
Eventtia allows you, through this Messages tab, to configure automated messages that are sent to your attendees at each step of their registration process.

There are three main types of messages available on Eventtia, each with a predefined template.
You can customize these templates, or start a new message from scratch if needed.

The 3 types of messages to configure are the following:

• Successful registration message: This message will appear on the attendee's screen once the registration is finalized. In case the event has a fee, and you only allow online payment, this message appears after the registration form is filled, before completing the payment. You can use this section to encourage attendees to finish the payment process.
  
  
• Welcome email: This email will be sent automatically to the attendee once he or she has successfully completed their registration form. However, if you have selected the option "Requires validation after registration" then this message will only be sent after you confirm his or her registration request. See here how to configure and validate attendees.

1. You can disable the sending of the confirmation email by unchecking the box "Send welcome email upon registration".
2. The welcome email offers to add to the message an invitation file so that the attendees can include it in his calendar (Outlook, Gmail...).
   
   

   1. Override  this Email: If the welcome email template doesn’t suit you, you can click on ‘Override  this Email’ to create your welcome email from a blank page.

• Cancellation email: To allow attendees to cancel their registration, you need to add the ${unregister_button} tag to the Welcome Email.
  
  This tag automatically displays a cancellation button in the email, allowing attendees to unregister by themselves if needed.
  
  

You can now configure your emails and confirmation messages according to your needs!