How to customize confirmation emails and messages

To finalize configuring your participant types, Eventtia allows you, through the "Messages" tab, to configure automatic messages to be sent to your attendees at each step of their registration process. There are three main types of messages on Eventtia for which a predefined template is available. It is also possible to customize them or if you wish, to start a new one from scratch.

The 3 types of messages to configure are the following:

  • Successful registration message: This message will appear on the participant's screen once the registration is finalized. In case the event has a fee, and you only allow online payment, this message appears only after payment validation. If you allow offline payment, then this message will appear as soon as the registration form is validated.You can also configure the automatic sending of a copy of this message to the participant.

  • Welcome email: This email will be sent automatically to the participant once his registration has been validated. Indeed, if you have selected the option "Requires validation after registration" then this message will only be sent after you confirm his/her registration request. See here how to configure and validate participants.
  1. You can disable the sending of the confirmation email by unchecking the box "Send welcome email upon registration".
  2. The welcome email offers to add to the message an invitation file so that the participant can include it in his calendar (Outlook, Gmail ...).

  • Rejection Email: This message is offered in the configuration only if you have selected the option "Require validation after registration". It is automatically sent to the candidate in case you reject his/her participation.

PS: Eventtia provides you with tags that can help you personalize the messages you configure. Indeed, these tags will allow you to standardize messages that will be sent automatically to each participant with his/her personal data.

You can now configure your emails and confirmation messages according to your needs!

Still need help? Contact Us Contact Us